Practice Opening Times :
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| Surgery: Health Visitors: District Nurses: |
01743 276000 01743 276017 01743 276019 |
EMERGENCY OUT OF HOURS
Shropdoc: 08450 20 21 31
NHS Direct: 0845 46 47
Web: www.nhsdirect.nhs.uk
Latest News
Lord Darzi's Review
You will doubtless of heard and read much in the media about this review and the changes that the government are intending to impose on all practices regardless of their need. The Royal College of GPs has produced a factsheet to provide what we feel is a more balanced view of general practice, to read the factsheet click here
As you are all probably aware HMG are determined to
extend the opening hours of at least 50% of all GP surgeries in UK
regardless of need.
Without going into the details the vast majority of GPs have now
agreed to consider the new arrangements but at the time of writing
this newsletter neither we, nor the PCT had the necessary fine print
to make a balanced decision.
You may not be aware but changes are being implied by HMG on
almost a weekly basis and that’s no way to plan changes which could
affect the majority of staff and all GPs.
In the last patient survey >90% of patients were satisfied
with our opening hours and we do not wish to do anything to upset
this.
However, when planning permission was given for the
surgery certain restrictions were placed on us in respect of opening
hours. To ask for these
restrictions to be varied involves making a full application and
paying a full fee every time, consequently, in order to be able to
respond to patients wishes we have applied to have the restrictions
varied so that we can be much more flexible in our opening hours
should the doctors feel this is necessary.
This will take at least 10 weeks to be processed. The
application was picked up by the Shropshire Star who wrote an
article before speaking to us, they have now asked for our comment
and the doctors have released the following statement
“The finer details of the extended hours plan are not yet available,
we are currently asking patients for their views on extended hours
and this application is simply to cover all options should we decide
that extended hours are required. At present no decision has
been made.
As the most modern and most spacious GP surgery in Shrewsbury we are
keen to offer the best possible service to meet the needs of
patients.”
In the mean time our receptionists are asking all
patients who contact the surgery, what their views are.
Minor Injuries
We are happy to treat patients with minor injuries
but if we feel it appropriate e.g. the need for an X-ray, then we
may have to refer you to A&E at
Book Appointments On-Line
You can now book appointments on line H24 but to be fair to all patients not all appointments are available on-line. To use this service you must first register for EMISaccess, in person, at reception.
Training Doctors
From April 2007 we have been able to have a FY2 (Final Year 2) doctor at the practice for 4 months. They are fully qualified doctors but are on a rotation of different specialties which includes spending time in general practice. They will be able to see patients and prescribe on their own but will be under supervision of one of the GP Partners. We feel training young doctors is important and has many benefits for the practice as a whole. Dr Bharat Kandi Konda joins us on 2nd April 2008 as this year FY2 doctor.
Patient Satisfaction Survey Results
We now have the results back from this years survey. Overall we scored very highly, improving on previous years. Your comments have been noted and will be considered.
Practice Opening Times :
Mon-Fri: 8:30am - 6:00pm
Unlike most other surgeries the telephones are not closed at lunchtimes so that appointments can be made at any time. Prescriptions can also be collected throughout the day.
It is also possible to drop off prescription requests outside of these hours. We now have a mailbox, fitted to the pedestrian entrance in the perimeter fence to allow you to do this when the surgery is closed. Please see the prescriptions page for easier ways to obtain your prescription.