New illnesses are rarely dealt with safely on the phone and therefore we do not offer phone calls routinely on the same day. However reception will book these for specific problems (problems with medication already given, recurrent urgent problem).
We do however offer booked telephone consultations in the evenings for follow up of medication, tests results and straightforward matters that do not require examination.
We are happy to receive emails if it is a simple straightforward query that you don't think we need to see you for. Please send to our generic email address email@example.com - one of the receptionists will pick this up and action with a clinician. This account is looked at twice a day (morning and afternoon) and passed onto the relevant clinician. Please be patient regarding replies. If your query is urgent please ring the practice.