NHS 111 service to take calls out-of-hours across Telford and Wrekin and Shropshire from 17 July 2018
From Tuesday 17 July 2018, patients across Telford and Wrekin and Shropshire who need urgent out-of-hours medical help or advice will need to call 111.
The NHS 111 service will replace the current out-of-hours GP telephone access service provided by Shropdoc in Shropshire and Telford & Wrekin in line with national policy to provide a consistent, integrated approach to urgent care; but any patients that need to see a clinician out-of-hours will still be seen by a local GP or other appropriate clinician.
NHS 111 is much more than a helpline - if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. Depending on the situation, the NHS 111 team can connect you to generalist and specialist nurses, or even a GP or pharmacist, and can arrange face-to-face appointments should you need one. It is free and available 24 hours a day, 365 days a year.
We have a new phone system!
We have had a new phone system installed in the practice, with options, so when you ring in you can direct your call to the right person first time. As it is a new system for all of us we appreciate your patience whilst we all get used to it.
From 28th June we have a new NHS Prescription Ordering Direct (POD) system...
...which means your medication can be ordered through a simple phone call!
Why? The POD is staffed by dedicated and fully trained prescription clerks who have access to all your repeat prescription records. We feel this will satisfy many patients who want to phone for their repeat medication, as well as being safer as properly trained call handlers are used. The aim is not only convenience but to ensure patients are receiving the correct quantity of medication. It reduces unnecessary medication being dispensed and has saved a huge amount of NHS money so far.
For those who want the freedom to order any time of day- this can still be done through the online EMIS access – ask for a leaflet or see our website, but we will no longer be accepting e-mails for repeat medications.
On line access can also allow you to look at results, and documents on your records!
CQC regulates Marysville Medical Practice to provide quality care here at the surgery.
Marysville was inspected in June 2015 and we are pleased to say that the
CQC gave Marysville a status of
To see the full report please follow the link below:
Electronic Prescribing Service
This service is now available. Please contact the chemist of your choice who will sign you up for this service. This will mean you no longer have to come to the surgery to pick up your prescription but can go straight to the chemist to collect your medication after you have ordered it allowing 48 hours.
PLEASE NOTE - if you want to change your nominated Pharmacy you will need to speak to your Pharmacist, this cannot be done at the surgery