Ear Care

Blocked ears (wax) self-care guidelines for patients.


Earwax is a normal build-up of dead cells, hair, foreign material such as dust, and natural wax which forms a protective coating on the skin in the ear canal. The quantity of earwax produced varies greatly from person to person.

A doctor or nurse can look into the ear canal and confirm a plug of earwax has formed. A plug of earwax is not a serious problem, more a nuisance. You only need to remove earwax if it is causing symptoms such as dulled hearing or when fitting a hearing aid.

Note: If you think you have ear wax, do not try to clean the ear canal with cotton wool buds. This can make things worse, as you will push some earwax deeper inside. It may also cause an ear infection.

How to remove earwax

Ear drops

Ear drops alone will clear a plug of earwax in most cases. Put 2 or 3 drops of ordinary olive oil down the ear 2 or 3 times a day for 2-3 weeks. This softens the wax so that it then runs out of its own accord without harming the ear. You can continue for any length of time, but 3 weeks is usually enough. Surprisingly, you will not necessarily see wax come out. It often seems to come out unnoticed.

If you are prone to repeated wax built up you can continue to use olive oil drops twice a week to prevent recurrence.

If olive oil does not work you can buy sodium bicarbonate drops from pharmacies.

How to use ear drops:

  1. Warm the drops to room temperature before using them
  2. Pour a few drops into the affected ear
  3. Lie with the affected ear uppermost when putting in drops
  4. Stay like this for 10 minutes to allow the drops to soak into the earwax.

Bulb syringing

Bulb syringing is a safe, alternate way to remove ear wax. Bulb syringes can be easily purchased from a pharmacy and allow you to clear your ears from wax in your own home.

If your ears are painful or have fluid coming out of them, or if you have a hole in their ear drum (perforation) or have recently had surgery on your ear you should see a doctor or nurse and don’t use this method.

Instructions for bulb syringing: use olive oil drops twice a day for at least 14 days prior to bulb syringing. Or alternatively use sodium bicarbonate ear drops purchased from your pharmacy (please read the manufacturers leaflet.)

  1. Wash your hands.
  2. Use a bowl of cooled, boiled water that is warm to the touch, not too hot or too cold
  3. Prepare the syringe by squirting water in and out of it a few times.
  4. Gently pull your outer ear “up and out” to help straighten out the canal, which will allow better access for the water
  5. Tilt your head so the ear to be treated is upmost.
  6. Place the tip of the syringe into the opening of the ear.- Do NOT push the syringe further into the ear and gently squirt one or more bulb syringes of water into your ear. (This might be best done in the shower so that the excess water will run into the bathtub and not on your floor)
  7. Allow the water to remain in your ear for at least 60 seconds. Gently tilt your head in the opposite direction and wiggle your outer ear

If, after 3 weeks or more, you are still deaf from wax, you will need to make an appointment with a doctor or nurse to decide what should be done.

Ear irrigation (ear syringing)

Patients can have their ears irrigated at the practice if they meet one of the following criteria. A Practice Nurse will need to discuss with you your reasons for needing Ear Irrigation prior to an appointment being offered and ensure you meet one of the following criteria:

  • Has a previously diagnosed hearing impairment not solely caused by the presence of wax; and/or
  • Wears a hearing aid; and/or
  • Where referral to audiology is planned but ear wax needs removal prior to audiological assessment; and/or
  • Has been referred to the practice by audiology

If you do not meet any of the above but still want to have your ears irrigated, the following local businesses provide private ear irrigation appointments which you can book directly with them. Charges will apply.

  • Shrewsbury Ear Irrigation – 07918 133959 / shrewsburyears@yahoo.com – appointments in Bayston Hill, or mobile clinic to your home
  • Specsavers Shrewsbury
  • Inter Hearing – clinics are held at Marysville Medical Practice on Mondays’ – to book please ring Interhearing direct on 0800 002 9503 or follow the weblink and fill out their online booking form. Marysville receptionists will not be able to book these appointements for you.