From the Institute of General Practice Managers (IGPM)

Every day General Practice staff across the UK receive verbal, and sometimes physical abuse from the very people they are trying to help. This abuse must stop. It is not ok for our staff to be subjected to aggressive and abusive language when they are doing their job....

Patient access

As a practice we are aware of the communication from NHSE and media regarding the opening up of GP receptions and appointments as of Monday 17th May. As a practice we are reviewing how we can maximise patient access, whilst maintaining safety for patients and staff...